How do I retrieve the password for my VerticalResponse account?

You can reset the password for your account by visiting the VerticalResponse login page,, and clicking the "Forgot Password" link. You will be prompted to enter your email address and when you click Submit you will be sent an email containing instructions on how to reset your password.

If you are still having trouble with your account, please call our Customer Support team.

  • Email support: support(at)
  • Call support toll free: 1-866-6VERTICAL (1-866-683-7842)
  • You will also find a Chat link on our website
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