Follow these steps to change an individual list member from bounced to mailable.
- Log into your Salesforce account
- Click the VR Email tab
- Click View All Lists link
- Click on the All Members tab
- Enter the email address and click Search
- Click on the Debounce link to the far right of the email address and hit OK
- In Salesforce, go to the contact or lead detail page. Uncheck the email opt out box. Click Save.
This record will now be mailable for every list within your account.