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Articles
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Does VerticalResponse have an API?
VerticalResponse has a REST API which will allow you to easily integrate our award-winning email marketing capabilities into your workflow. List management, campaign creation/launch, and social fea...
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What is the VerticalResponse API?
The VerticalResponse API extends our e-mail marketing functionality to your environment. Many actions that you perform with a mouse click in VerticalResponse (e.g. create a campaign, append members...
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How do I see details on who clicked, opened, bounced or unsubscribed?
You can view anyone who has opened, clicked, unsubscribed or not responded (no recorded action) to your email. Follow these steps. Login to your account Go to Emails | Sent Emails Click on the Act...
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How do I create a list of people who have opened my email?
To create a list segment that will pull contacts that opened particular campaigns: 1. Sign in to your account2. Select Lists, then choose Segments from the drop down menu that will appear3. From th...
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Can I change the icons in the Social Sharing bar?
It’s not currently possible to selectively add to or remove individual icons from the Social Sharing bar. While you disable or can alter the placement of the Social Sharing bar in your email there ...
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What does the term "Double Opt-in" mean?
Double opt-in refers to a sign-up process where a new subscriber fills out an online form to join a mailing list and is then sent a verification email asking them to click a link to verify their si...
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Common SpamAssassin errors and how to correct them
SpamAssassin is an anti-spam tool which helps filter out unwanted messages. We screen each outgoing email message and score it based on its spam characteristics. By default, messages with a s...
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Sending a Follow-Up Email
It’s important to stay in touch with your customers, and a follow-up email is an easy way to do that. Once you click send or schedule for an email, you’ll have the option to resend it automatically...
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Do you have any advice on how to improve deliverability?
Some useful information on improving deliverability:VerticalResponse, Email Delivery & You: https://verticalresponse.com/blog/the-ultimate-email-delivery-guides/Email Delivery: Authentication, ...
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Personalize an Email
Personalization (Merge) Fields allow you to merge data from your mailing lists directly into your email message. You can use this is to add a recipients name in the email, a recently purchased prod...