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Download a List
If you need to download any of the lists in your VerticalResponse account, you can. They're your contacts, so you can access them any time you need to.To download your list, go to the Contacts tab....
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How can I post to more than one Facebook account?
With your VerticalResponse account, you can connect to one Facebook and one Twitter account (Free Plan), 3 social media accounts (Basic Plan), or six accounts (Pro Plan). The social accounts page i...
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Email Automation Reporting
Once your email automation is activated, it will be sent out no more than 15 minutes after a new subscriber signs up. We track the response to your automation emails including the number sent, the ...
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Uploading Contacts
Before you start designing your email, you’ll need to set up your email list.1. To get started click the Create New List button.2. Next give your list a name, such as email newsletter list. 3. You ...
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Get Started with VerticalResponse - Guide
Ready to send out an email but not quite sure how to get started? This guide was made just for you! In just a few quick steps you can get your mailing list and email set-up and ready to send out. ...
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How do I change my credit card?
How do I change my credit card? You can easily update your billing credit card information within your account in the Billing History section. If you need to update the billing address, add a new ...
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Add a Logo
To add your logo to your VerticalResponse account:1. Click Settings at the top right of your account. 2. Next click Email Default Settings.3. You’ll see all your standard email information includ...
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Purchase
After you've decided on a package, it's time to make your purchase. There are 3 quick steps to add the new package and features to your account. Select if you want to pay monthly, or pay in advanc...
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Salesforce Campaign History not updating
Go to the Campaign "Campaign | Campaign Name" in question and click "advanced setup" Default Member Status values are usually "Responded" and "Sent". VR needs "bounced", "opened", "clicked" and ...