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How do I pass the ROI Purchase Amount from my website back to my account?
The text for PURCHASE_AMOUNT is provided as a placeholder only in the ROI Calculator code snippet. This will need to be replaced with the actual purchase amount of the sale, as captured from your w...
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Will my data be shared with anyone else?
We do not share the data in your VerticalResponse account with anyone. The data is strictly your data and if you were to ever terminate your account, you can choose to delete that data from your ac...
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Are there any set up fees to use VerticalResponse?
VerticalResponse does not charge a set up fee. You can create a new account for free on our website - http://www.verticalresponse.com/freetrial/. Every new account comes with a free trial where...
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Does VerticalResponse have a direct integration with Quickbooks?
VerticalResponse had a direct integration with Quickbooks from 2009 through 2010. Editions of Quickbooks released during this time will still have a link to VerticalResponse, but the integration ...
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Where do I purchase email credits?
To purchase credits, click the 'Buy More" link in the upper right corner of your VerticalResponse account.On the next page (Purchase), enter the number of credits you wish to purchase for an in...
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Why did I receive an email "my trial period has ended" when I have credits on my account?
This is an automated email indicating that the handful of trial credits included with your new account have expired or are about to expire. These free trial credits are intended to help custome...
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How do I log in to my VerticalResponse account?
You can log in from the VerticalResponse website home page or from the VerticalResponse application login page, http://www.verticalresponse.com/login/. Simply enter your username (your account em...
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What is the purpose of the Message Inbox in my VR account?
The Message Inbox receives copies of important messages about your account, including list load reports, activity reports and email decline messages. The Message Inbox will be BOLD when new mai...
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Can I disable the Activity Reports I get emailed to me?
There isn't a way to disable te reports as there is only one email address that is assigned to your VerticalResponse account and it cannot be disabled. One workaround option is to change the ad...
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Can I have more than one user for my VerticalResponse account?
A VerticalResponse account can only have one user associated with it. Each VerticalResponse account must have one unique email address and one unique password to access the account.