Karissa
Articles
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Can I access my existing VerticalResponse account through VR for AppExchange?
VerticalResponse accounts created through the VerticalResponse website are incompatible with VR for AppExchange (there are exceptions for older VerticalResponse accounts). When you click the VR...
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How often can I send email with a Pay Monthly subscription?
Per our terms of service there are no mailing frequency limitations for customers with a Pay Monthly subscription and a Master List of 40,000 or fewer email addresses.Customers utilizing our Pa...
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How does VerticalResponse handle data security?
All pages within your VerticalResponse account are SSL encrypted - see the ""https:"" prefix for every page URL. All VerticalResponse accounts are protected by a unique username and password.Your d...
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How can I customize the sections of my VerticalResponse Home page?
You can customize the layout of your VerticalResponse Home Page by following these steps. Log in to your account Move your cursor over the Email section on your Home page, noting that it changes t...
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How do I add my VerticalResponse account email address to my PayPal account?
To add your VerticalResponse account to your existing PayPal account: Log into your PayPal account Go to My Account Profile | Add or Edit Email Click the Add button on the right Enter the emai...
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Help! I Deleted My Email or List and I Need it Back!
Deleted emails and mailing lists can be restored from the recycle bin in your account. Just know that any restored mailing list will show the total number of members that were part of the list, but...
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How do I change my VerticalResponse username or password?
Your account username is the email address you used when creating the account. To change this or your password follow these steps. Log in to your account and go to Account | Profile Find the Log I...
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Where do I update the contact information for my account?
To change the Contact Information for your account, follow these steps: Login to your account and go to Account | Profile Find the Contact Information in the left column Change the details her...
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How do I enable Google Analytics within my account?
You can use Google Analytics to track website traffic generated from the VerticalResponse email campaigns you send. You must first have a Google Analytics account with web pages tagged to work ...
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My account renders neither images nor HTML formatting!
It's possible that your browser isn't rendering the CSS that controls much of the layout for our website and application. This can cause your account load without images like the VR logo and wi...