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Does VerticalResponse have a direct integration with Quickbooks?
VerticalResponse had a direct integration with Quickbooks from 2009 through 2010. Editions of Quickbooks released during this time will still have a link to VerticalResponse, but the integration ...
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Is there any charge for contacting support?
VerticalResponse Customer Support is free to all of our customers! Our product experts are here to help answer any questions you may have on the use of our product, there are NO fees associated...
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Where do I purchase email credits?
To purchase credits, click the 'Buy More" link in the upper right corner of your VerticalResponse account.On the next page (Purchase), enter the number of credits you wish to purchase for an in...
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How do I cancel my VerticalResponse account?
To cancel your subscription, please call 866-683-7842 x2 Hours: 9AM - 5PM Pacific, Monday through Friday.After Hours: Please leave a message and a representative will call you to confirm the cancel...
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How does the upgrade prorate work?
We will prorate your previous month's subscription and apply that discount to the new month, and restart your rollover date. Here's an example: Let's say you're on the 8-16 k plan. That runs $1...
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How do I modify my credit card information for existing subscriptions?
In order to modify the credit card used for an existing subscription, you must first add the new credit card to you account. To do this: Log into your account Click the "Account" tab Choose th...
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How often can I send email with a Pay Monthly subscription?
Per our terms of service there are no mailing frequency limitations for customers with a Pay Monthly subscription and a Master List of 40,000 or fewer email addresses.Customers utilizing our Pa...
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How often can I send email using VerticalResponse?
Per our terms of service, there are no mailing frequency limitations for customers under our Pay As You Go plan or with a Pay Monthly subscription and a Master List of 40,000 or fewer email address...
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How do I add/update my credit card information in my account?
To update the credit card information associated with your account: Log into your accountClick the "Account" tabChoose the "Credit Cards" subheadingChoose to "Add a Credit Card" and enter your cred...
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Why did my email credits expire?
Unused email credits expire automatically 1 year from date of purchase. This information can be found on the purchase page, the confirmation email, and in our Terms of Service on our website -http:...