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Articles
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Does VR have a full-service Social Media management offering?
Vertical Response does not have a full-service Social Media management offering. VR only offers custom email template design services, which can be found at http://www.verticalresponse.com/cust...
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How do I share content with VR Social's My Circle?
Once you have created a Single Post or Campaign, you can go back to the “My Posts” section of the Campaign Creator, hover over the piece of content you would like to share and click the “Send to My...
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What is VR Social's My Circle?
My Circle is an innovative way to leverage your circle of friends, employees, similar professionals or other key contacts to share content and promote each other. A Realtor may invite appraiser...
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What is the difference between a Facebook Page and a Profile?
Each Profile represents an individual and must be held under an individual name. Pages allow an organization, business, celebrity, or band to maintain a professional presence on Facebook. You ...
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What is social search?
VerticalResponse social search allows you to quickly and easily search Facebook and Twitter for topics, keywords, and businesses that relate to your own. Simply type the keywords you want lo look f...
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Why can't I see my replies in my VR social calendar?
Replies made through social search are sent through the Twitter API, and unfortunately will not appear in the VR Social Calendar.
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Is social search an AND or OR search?
Social search is an "or" search, like Google. If you want to create an AND search, use quotes to connect search terms. For example, "San Francisco" will search as (San AND Francisco).
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Why do I see a log in button when replying using social search?
Users must be logged into Twitter when replying or retweeting using social search. You can log in through the form in the pop-up window before replying.
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How do I allow popups for VerticalResponse?
VerticalResponse occasionally uses popups to provide information or confirmation, or for you to post data to your account or social networks. If popups are blocked, you may be unable to access ...
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Facebook: How do I change the image for email social sharing?
For a Canvas or Freeform email, you can set the default image for Facebook social sharing by putting the below code in the head section of the HTML code (after <head> and before the head section cl...