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View or Print Receipt
Need a receipt to get reimbursed or prove to your boss you really did pay for VR? No problem, you can get that with a click of a button! After you've completed your purchase you'll see a confirmat...
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How do I see my current plan?
There are a couple of places in your account to see what your current subscription is. Probably the easiest is to click on the Settings icon in the top right corner. You'll see a menu and at the to...
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Personalize an Email
Personalization (Merge) Fields allow you to merge data from your mailing lists directly into your email message. You can use this is to add a recipients name in the email, a recently purchased prod...
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Create an Email with the HTML Editor
The HTML editor is for those familiar with HTML, or who have their code already written. To access it, click the orange Create One button under Email Campaigns on the Messages page.Once you are on ...
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How to add a Pop Up to a Landing Page
1. After you've created a landing page, copy the URL from your list of landing pages. 2. Now that you have copied the page URL, click on the Leads tab.3. Click on the name of an existing Pop Up to ...
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Can I Remove the VerticalResponse Logo From My Email?
Here at VerticalResponse we have lots of things with our logo - cups, banners, maybe a trophy or two, tote bags, and of course t-shirts. It’s possible though, that not everyone is as enchanted with...
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Send a Test Email
Before you send out an email to your whole list you'll want to test it out. In the editor, you'll see a dropdown labeled Preview. Click on the dropdown and you'll see three options: Preview, Send T...
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Reset a Bounced Email Address
If an email address has bounced, most likely it’s bounced because it’s a bad address. There’s a typo, the address is no longer in use, or there’s a filter that’s blocking it from being delivered. R...
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Footer Settings
Updating your footer settings is easy!Template Editor:1. Open the editor2. Scroll down to the bottom to view the footer3. Select Click to edit4. Now in the left hand panel you’ll be able to update ...
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Insights
The Insights feature on VerticalResponse can be used to get more in-depth details about your customers. You’ll be able to see customer stats such as how many emails they’ve opened or how many time...