Karissa
Articles
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When is Campaign History for my Leads and Contacts updated with VerticalResponse email data?
Campaign History is a standard object in Salesforce found under both Leads and Contacts. When sending an email through VerticalResponse, the Campaign History will be updated under the following cir...
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Why do statistics under VR Email History appear inaccurate for my Leads or Contacts?
The Salesforce History option to update Leads and Contacts must be checked when to launching your email message. When an email is launched, all persons on the list(s) associated with your email wil...
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How can I see the specific link a Lead or Contact clicked in Salesforce.com?
The VerticalResponse Email History objects for Leads and Contacts can be configured by your Salesforce.com Administrator to display the URL an individual clicked on for a specific email campaig...
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How can I see the specific link an email recipient clicked in Salesforce?
The VR Email History objects for Leads and Contacts can be configured by your Salesforce Administrator to display the URL an individual clicked on for a specific email campaign. Follow these steps ...
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When is Activity History for my Leads and Contacts updated with VerticalResponse email data?
Activity History is a standard object in Salesforce found under both Leads and Contacts. When sending an email through VerticalResponse the Activity History will be updated under the following ...
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How do I prevent VR Data from importing into Salesforce?
When launching an email campaign uncheck the following box on the Launch page “Yes, I want to update my Leads & Contacts." This prevents the initial insert of Sent for each recipient Clicking on ...
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How do I push statistics from sent VR email campaigns back into Salesforce?
The Update Statistics feature in your VerticalResponse account will send data on opens, clicks, bounces and unsubscribes for selected email campaigns to the Salesforce VR Email History Lead and VR ...
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How To View Salesforce Lead and Contact Email History
The VR Email History Object allows you to view the email history for your leads and contacts from directly within their individual records. VR Email History allows you to see: The name of every em...
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How do I see who opened, clicked, bounced, and unsubscribed in Salesforce Campaign History?
The Campaign History object in Salesforce will be updated with VerticalResponse email data if the list mailed to was derived from a Salesforce Campaign. The VR List Type will show (Salesforce Camp...
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How Do I Update Salesforce Statistics?
In addition to the reporting data found under your VR Statistics tab, VerticalResponse provides custom objects and dashboards that allow you to put your stats directly to use within your Salesforce...