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Karissa
Articles
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What's the purpose of the VR Email and VR Statistics tabs in Salesforce?
The VR Email tab is the primary tab used in the VR for AppExchange integration. From this tab you can create a new or view your existing lists, create a new and view previously sent emails and acce...
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What is a Salesforce "Person Account" and does our VR integration work with lists created from this type of account?
What is a Person Account? Around early 2008, Salesforce introduced the concept of a "Person Account". It's a new layout for the Accounts object that includes fields typically found with Contacts (m...
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"VerticalResponse" missing in the upper right (force.com) dropdown menu
If you don't see the VerticalResponse app in the force.come menu, have your Salesforce Administrator check your profile and app permissions with the following steps: Go to the person's profile p...
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Does VerticalResponse have autoresponder or drip marketing capability?
While it is possible to split test and schedule your campaigns, VerticalResponse does not have auto-response or drip marketing capabilities just yet.Want to let us know how important ...
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Can I access my existing VerticalResponse account through VR for AppExchange?
VerticalResponse accounts created through the VerticalResponse website are incompatible with VR for AppExchange (there are exceptions for older VerticalResponse accounts). When you click the VR ...
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Data Storage limits within Salesforce.com
To view the Storage Usage and limit within Salesforce, go to Setup | Administration Setup | Data Management | Storage Usage".To increase storage within your Salesforce.com org, you must contact yo...
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How can I make a copy of a previously sent email in Salesforce?
To make a copy of a previously sent email, follow these steps: Go to the VR Email tab in Salesforce Click the View Sent Emails link Click the Actions link to the right of the email you want to...
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Can I share any data between multiple Salesforce.com accounts?
Each Salesforce.com account is tied to a unique VerticalResponse account based on the email address (not the log in) in the Salesforce.com Profile. Each of these accounts will only be able to a...
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Can I share any data between VerticalResponse for AppExchange accounts?
Each Salesforce account is tied to a unique VerticalResponse account based on the email address (not the same as username) in the Salesforce Profile. Each of these accounts will only be able to acc...
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Is a monthly subscription available with VerticalResponse for AppExchange?
At this time we do not offer monthly pricing for Salesforce customers. Monthly pricing is based on the number of unique email addresses within your VerticalResponse account and this information doe...