Features
Pricing
Partner
Blog
Support
More
Terms of Services
Privacy Policy
Karissa
Articles
-
What happens if an invited participant attempts to take a Survey more than once?
A survey can only be completed by an Invited participant once. If someone attempts to complete the survey a second time, they will get a message box displaying the message, "You've Already Comple...
-
Can I segment based on survey results?
Yes it is possible, but not directly from the segmentation tool. (Survey results and segments don't play very well together right now.) What you can do is download the list of results from from the...
-
Can my Survey have branching questions?
A branching Survey, one that shows different questions based on answers to prior questions, is not currently possible with our survey tool. This is a feature we are that we are interested in develo...
-
Can I resend a survey invitation and exclude people who have already filled out my survey?
Yes, it is possible to resend a survey invitation and exclude people who have already responded to your survey. You can either create a new invitation and insert a survey link from the Insert d...
-
Survey Best Practices
There is more to creating a great survey than just learning how to use the tools provided by VerticalResponse. You also need to know how to ask the right questions and then take action with the in...
-
How do I change my survey subscription?
To change your Survey Subscription please follow these steps. Log in to your account Go to on Account | Subscriptions Click on the Actions link to the right of your active subscription Select Modi...
-
Where do I find my Survey responses?
To find your Survey responses please follow these steps: Login to your account Go to Surveys | Live Surveys Click on the Survey you're interested in A summary of responses are found on the Dashboa...
-
Why does the "Viewed" statistic on surveys differ from page to page?
The page view numbers vary because there is a difference between how page views and completions are recorded. The chart on the live survey page "How Far They Got" is the number of total views. So ...
-
How do I download Survey results?
You can download your Survey responses as either a .pdf or .csv file. To do so, follow these steps. Login to your account Go to Surveys | Live Surveys Click on the Survey you're interested in Clic...
-
How do I sign up for a survey subscription?
To access the Survey feature, click Surveys on the navigation bar within your account, if new to Surveys you will see the option to start a survey test drive or to sign up for a surve...