Karissa
Articles
-
Follow-Up Email Custom Timing
When scheduling a Follow-Up Email, you have the option to choose how long to wait to send the email. If you want to send your follow-up at the same time as the original email, just a few days later...
-
Automated Series
An Autoresponder series is a set of emails that will automatically be sent out based on a pre-defined time interval. You can set up a single email or multiple emails series to keep your customers e...
-
Sending a Follow-Up Email
It’s important to stay in touch with your customers, and a follow-up email is an easy way to do that. Once you click send or schedule for an email, you’ll have the option to resend it automatically...
-
VR for Salesforce - Uninstall App
If you find you need to remove the VerticalResponse app from Salesforce, just follow these steps. Remember, uninstalling will remove ALL stats provided by VR, so all email responses will be removed...
-
VR for Salesforce - Overall Message Stats
Overall Message Stats Get a quick view of the overall performance of your emails, including autoresponders, and if you’ve shared the emails on social media, that info will be there too. This will ...
-
VR for Salesforce - Why is My List Zero?
Sometimes you'll create a list to email to and find no addresses have been added. Here are some troubleshooting tips to get your list back to the right size. Campaign No members associated with t...
-
VR for Salesforce - Enable Contacts for VR
In order for your contacts to be visible in VerticalResponse, you first must enable them from Salesforce. To enable contacts: 1. In Salesforce Classic, click Setup. 2. Click Customize (u...
-
VR for Salesforce - Set up for Unsubscribes
Email Opt-out box and Field-level Security For VerticalResponse to update unsubscribe information back to your Leads and Contacts, the Email Opt out Field must be visible on both Leads and Contacts...
-
VR for Salesforce - Enable Leads to be Visible for VR
To enable leads to be visible in your VerticalResponse account you must: 1. In Salesforce Classic, click Setup. 2. Click Customize (under Build). 3. Click Leads. 4. Click Fields to view the Le...
-
VR for Salesforce - Creating an Email
Creating a new email only takes a few simple steps! Just select a template, add some images, links, your text, and you should be ready to send.Our super simple system will walk you through setting ...