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Articles
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VR for Salesforce - FAQs
Sometimes you have a question and just want to a quick answer. These are some of the typical questionswe get when it comes to using our Salesforce integration.Q. Can anyone install VR into their Sa...
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VR for Salesforce - Campaigns and Reports help
Salesforce has two different tools that VerticalResponse can use for email lists - Campaigns or Reports. Keep reading to get more info from Salesforce on how to use these two tools. For more help o...
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VR for Salesforce - Messages
All your email needs, from creating one to checking out the statistics can be done on the VR Messages tab. You’ll have access to key statistics, a button for quick email creation and easy view of s...
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VR for Salesforce - Home
The Home tab gives you an overview of both your VerticalResponse emails and lists, plus sync your Salesforce Campaigns and Reports. You’ll be able to view the most recent emails stats from your...
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VR for Salesforce - Contacts
You can use your Salesforce Campaigns or Reports to create lists for the emails sent from your VerticalResponse account, and you can update your VR lists to Salesforce, all from the VR Contact...
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VR for Salesforce - First Login
The first time you click a VR tab in Salesforce you'll need to set up a few things. These are the steps you'll be walked through to finish setting up the integration. You must connect your VR Accou...
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Download Campaign Report
After sending out an email campaign, you can download a report in a .csv file. Click on the name of the email you sent and you'll be directed to the reports page. Then look for the Download Rep...
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Create a List of Non-responders
Sometimes your readers don’t open your email for any number of reasons. It could be that your email arrived when they didn’t have time to read it, or maybe the subject line didn’t catch their a...
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Advanced Reporting
DEVICE AND BROWSER Device reporting tells you how many of your opens are on desktop, mobile, or tablet devices. It also breaks the data down further by client — you can see which browser, mobile de...
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Email Reporting
For more insight into how your subscribers are interacting with your email, you can check out the reports. Every time you send an email, we'll provide stats and feedback about how your subscribers ...