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Verify Your Email Address
Before you can send out an email or social post from your new VR account, you'll need to verify that the email address on your account is correct. We'll pop-up a window to let you know the account ...
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What can I do with the VerticalResponse REST API?
With VerticalResponse's REST-based API, you can integrate all of our email marketing services into your workflow. Our REST API's functionality includes the essentials for creating, managing, and op...
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Notifications
You can choose if you want to receive email notifications when someone signs up for one of a list or when an email campaign is sent. To enable notifications:1. Click the Settings icon at the top ri...
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Default Email Settings
Click on the Gear icon and select Default Email Settings in the drop down menu to get to this page. Default settings is for information in your email that will be the same every time you send. On ...
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Can I Remove the VerticalResponse Logo From My Email?
Here in the VerticalResponse office we have lots of things with our logo - cups, banners, maybe a trophy or two, tote bags, and of course t-shirts. It’s possible though, that not everyone is as e...
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Welcome to the Help Center!
Welcome to VerticalResponse Creating your first email campaign is easy, and there are many resources available to help you get started.Here you will find everything you need to understand the basic...
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Upgrade Your Account
The big Upgrade button in the top right corner of the account allows you to make changes to your subscription on the fly. Pricing is based on email contacts and plan level- find where your list si...
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What can I do during my Free Trial?
During your 60 day free trial of VerticalResponse, you’ll be able to send up to 4,000 emails to up to 300 contacts during that time period.Everyone starts out in a free trial, we've created thi...
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Why Are Some of My Email Addresses on Hold?
If you notice your list members are marked On Hold or if you see a banner message at the top of the page letting you know that you've outgrown your contact limit, it's time to upgrade your accoun...
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How do I see my current plan?
There are a couple of places in your account to see what your current subscription is. Probably the easiest is to click on the Settings icon in the top right corner. You'll see a menu and at ...