How to Set Up a Custom Mail Domain

Send email from your own domain in just a few steps.

Step 1: Open Custom Mail Domain

Go to Custom Mail Domain under Default Email Settings and click: 

Setup Custom Domain

Step 2: Enter Your Domain

Enter your domain name (example: yourdomain.com) and click Setup Custom Domain.

If the domain is available, you’ll see a confirmation message.

Tip: Enter only your root domain (example: yourdomain.com). Do not include http:// or www.

Step 3: Add the DNS Records

After submission, you’ll see the Custom Mail Domain Configuration screen.

Your status will show: Pending Verification

Add the DNS records shown on this page to your domain provider (GoDaddy, Cloudflare, Google Domains, etc.).

Add This CNAME Record

Copy the Host/Name and Value/Target exactly as shown into your DNS provider.

Add This DMARC (TXT) Record

If you’re unsure how to add DNS records, contact your domain provider’s support team.

Step 4: Wait for Verification

After updating your DNS records:

• DNS changes may take 24–48 hours
• We automatically check your DNS every hour
• No further action is required

Step 5: Confirmation

Once verified, your domain will no longer show Pending Verification.

You can now send email using your custom domain.

After Verification

We recommend updating your:

• From Email Address
• Reply-To Email Address

To use your new domain.