Features
Pricing
Partner
Blog
Support
More
Terms of Services
Privacy Policy
Karissa
Articles
-
How do I use the FreeForm editor ? Freeform guidelines
You are able to simply cut and paste your own HTML code when creating your email message in the freeform editor. To help ensure the best results, please follow these guidelines: All images mus...
-
Why did my test email go to Spam?
Test messages have a higher chance of going to bulk folder because we send two identical emails with the same subject from the same server. So one or both emails may be filtered depending on how fr...
-
Why is the email I received telling me to fix merge fields?
Merge fields serve as placeholders for data that will be replaced with information from your records, user information, or company information. For example, you can place a merge field in an email ...
-
Why Won't My Merge Fields Work in My Test Message?
When you set up merge fields in an email, the merge tag is looking at the associated list data for that contact, and inserting that information into the body of your email. When you test your email...
-
How do I add a custom Merge Field in the Freeform editor?
To insert a merge field into your email please follow these steps.1.) Place your mouse cursor where you want the merge field to appear in the HTML code2.) Click Insert from the drop down menu on th...
-
Can I link to an appointment calendar in my email?
Technically yes, but it involves a little bit of setup, and some online hosting space. Most appointments can be saved as .ics files, and you can host this file online and link to it from the bo...
-
I am using absolute positioning/divs/floats/CSS. Why is the content of my email not displaying or formatting correctly?
To ensure proper rendering of emails across different clients, we discourage the use of floats, layers and absolute positioning. Instead, try using relative positioning through the use of HTML Ta...
-
When I send myself a test message, I get a different image than what I uploaded
This can happen occasionally when you upload a new image with the same name as a previously uploaded image.Even though the image itself is different, the file path is the same, and so the serve...
-
Why can't I see my mailing list when I'm sending a test email?
When you want to send a test email and select the option to send to a mailing list, the system will only display lists with 10 members or fewer. Make sure the list you want to test with does not ha...
-
Can I schedule emails, and how far in advance can I?
You can schedule your email launch date in the final step of the email creation process. The default option is to send as soon as possible, but if you want to schedule an email to go out in the fut...