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Make a Copy of A Sent Email
If you want to use a previously sent email as a template or want to relaunch your email to a different list of people, you can make a copy any sent email. Follow the steps below to create a co...
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Can I put an opt-in form in an email?
The opt in form does not work in the body of an email; it is one of many things not supported by email clients and browsers when it comes to the HTML coding of an email. However, if you want to...
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How do I embed a video in my email?
We advise against embedding video directly into an email. Currently, there isn't a reliable way to embed video in an email and ensure that your recipients will see your content. Video requires ...
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How do I add the Hosted Version link in the Freeform Editor?
To insert the Hosted Version link into your email please follow these steps. Click Insert from the drop down menu on the left side of the toolbar Select the Hosted Version Link option, this will b...
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Can I create a link that has a merge field in it?
To keep the VerticalResponse tracking we apply in emails:You can place merge fields within the query string (after the question mark "?" in a URL), either as the name or value field. But you cann...
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How can I include a subject line in my Email/mailto link?
The canvas editor gives you a convenient interface to type out any automated subject line or mail text that you want. However, you can include this information in the Wizard or Freeform editors...
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Can I add attachments to email messages?
Unfortunately, you cannot include attachments in any email sent using VerticalResponse. Attachments clog bandwidth and your recipient's inbox, and if included in bulk email the chance increases...
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How do I disable Social Sharing in my email?
Social Sharing is enabled by default in all Wizard, Canvas and Freeform emails. To disable social sharing in your email please follow these steps. In Email edit mode click Email Opti...
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How do I insert an image into a Freeform email?
We suggest you upload the images into the Media Library inside your account. Once uploaded you can access the full image URL and insert that into your HTML code. When inserting image URL's, use...
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How do I make a phone number a link?
It is possible to code a link for a phone number in HTML - however, this isn't always recognized. (Skype and devices tied to certain VOIPs in particular will need a separate code.)In general, t...