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Articles
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When are the Click-To-Conversion cookies set and when do they expire?
The Click-To-Conversion cookies are set as soon as the recipient clicks a link within your email campaign. They will expire immediately after a purchase is made or 30 days after the initial clic...
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Where do replies to my campaign go?
All replies to your launched email are forwarded to the reply-to address selected in step one of the email creation process. By default this field is populated with the support email address sp...
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Deleting a Row/Column in a table
Deleting a Row or ColumnJust as you are able to add a row or column to an existing table, you can also remove them.1. To remove either from your table right click in the cell and select either row ...
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How do I make a copy of a sent email?
You can make a copy of an email by going to Email>Sent Email>Actions (next to the email you want to copy)>Make a copy.
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How do I turn off auto save?
Autosave is an optional feature (defaulted on) that automatically saves your work when you click in and out of fields. This will guard against lost work if your browser or computer crashes. Turn i...
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Can I personalize my email message?
You can personalize your email message or subject line through the use of a merge field. When you place a merge field into an email, your recipients will see the data associated with their email ad...
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How do I get started with Insta-Email?
Once you navigate to the Insta-Email page, follow these steps: Type or paste the URL you want to use into the text box and click the Start button On the following screen, choose the layout format ...
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Can I customize the placement of the Social Sharing icons in my email?
The Social Sharing icons are placed at the top of your email by default, but you can disable the default placement and use a merge field to insert the Social Sharing links in another location of yo...
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Why aren't my anchor links working in some email programs?
Unfortunately, we've noticed that anchor links aren't as reliable as they used to be when sending an email. The major programs still seem to honor anchors, but there are a few notable exceptions. A...
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Setting Background Color in a table
Setting Table Background ColorsThe Canvas Editor will allow you to apply a background color to a specific cell within a table.1. In order to do this, you should start by right clicking within the c...