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Karissa
Articles
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Setting Cell Alignment in a table
Setting Cell AlignmentWithin your table, you will be able to set the positioning of text and images on a cell by cell basis by setting cell alignment.1. In order to pull this option up, you wil...
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Setting Cell Width in a table
Setting Width and Height1. If cells within your table do not have a set width and height, they will expand to accommodate the content they contain within the parameters of the overall table str...
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Why did my test email go to Spam?
Test messages have a higher chance of going to bulk folder because we send two identical emails with the same subject from the same server. So one or both emails may be filtered depending on ho...
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Why is the email I received telling me to fix merge fields?
Merge fields serve as placeholders for data that will be replaced with information from your records, user information, or company information. For example, you can place a merge field in an em...
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Why Won't My Merge Fields Work in My Test Message?
When you set up merge fields in an email, the merge tag is looking at the associated list data for that contact, and inserting that information into the body of your email. When you test your e...
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How do I add a custom Merge Field in the Canvas editor?
To insert a merge field into your email please follow these steps.1.) Place your mouse cursor where you want the merge field to appear2.) Click the insert drop down menu on the left side of the...
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Adding a Banner to a Table
Adding a Banner to your Table1. Starting with your blank table, you can prepare the table for a banner image by merging all the cells you want to join for the banner. 2. Click in the leftmost cell...
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Can I link to an appointment calendar in my email?
Technically yes, but it involves a little bit of setup, and some online hosting space. Most appointments can be saved as .ics files, and you can host this file online and link to it from the body o...
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I am using absolute positioning/divs/floats/CSS. Why is the content of my email not displaying or formatting correctly?
To ensure proper rendering of emails across different clients, we discourage the use of floats, layers and absolute positioning. Instead, try using relative positioning through the use of HTML ...
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When I send myself a test message, I get a different image than what I uploaded
This can happen occasionally when you upload a new image with the same name as a previously uploaded image.Even though the image itself is different, the file path is the same, and so the servers l...