Karissa
Articles
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How do I add a custom Merge Field in the Wizard editor?
To insert a Merge Field into your email: Place your mouse cursor where you want the merge field to appear Click the Insert drop down menu on the left side of the toolbar Select the Merge Field...
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Can I view the HTML source code for my email using the Wizard Editor?
The Wizard editor is designed as a drag-and-drop email editor allowing the creation of professional looking email while keeping the underlying HTML under the hood. There isn't a way to access t...
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Can I link to an appointment calendar in my email?
Technically yes, but it involves a little bit of setup, and some online hosting space. Most appointments can be saved as .ics files, and you can host this file online and link to it from the bo...
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I am using absolute positioning/divs/floats/CSS. Why is the content of my email not displaying or formatting correctly?
To ensure proper rendering of emails across different clients, we discourage the use of floats, layers and absolute positioning. Instead, try using relative positioning through the use of HTML ...
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When I send myself a test message, I get a different image than what I uploaded
This can happen occasionally when you upload a new image with the same name as a previously uploaded image.Even though the image itself is different, the file path is the same, and so the servers l...
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Why can't I see my mailing list when I'm sending a test email?
When you want to send a test email and select the option to send to a mailing list, the system will only display lists with 10 members or fewer. Make sure the list you want to test with does no...
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Can I schedule emails, and how far in advance can I?
You can schedule your email launch date in the final step of the email creation process. The default option is to send as soon as possible, but if you want to schedule an email to go out in th...
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Make a Copy of A Sent Email
If you want to use a previously sent email as a template or want to relaunch your email to a different list of people, you can make a copy any sent email. Follow the steps below to create a co...
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Can I put an opt-in form in an email?
The opt in form does not work in the body of an email; it is one of many things not supported by email clients and browsers when it comes to the HTML coding of an email. However, if you want to...
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How do I embed a video in my email?
We advise against embedding video directly into an email. Currently, there isn't a reliable way to embed video in an email and ensure that your recipients will see your content. Video requires that...