Features
Pricing
Partner
Blog
Support
More
Terms of Services
Privacy Policy
Karissa
Articles
-
Social Media Response Numbers
Sharing your email with your social network is a great way to spread the word about your business and grow your list. We make it easy for you to do this with social media icons you add right in...
-
Where do I find reporting on Social Sharing activity?
The Social Sharing activity generated by your email is included on the standard email reporting Dashboard. Follow these steps to view reporting on your sent email. Go to Emails | Sent Emails C...
-
Why is my email posting to the wrong Social Media account?
When linking social media accounts to your VerticalResponse account for the first time, be sure you’re logged into social media account you intend to connect to. When clicking Link to Facebook or L...
-
How can I share my sent email on Facebook or Twitter?
Any email you've sent using VerticalResponse can be shared on your website, Facebook, Twitter or another social media service of your choice. To do so, follow these steps: Login to your account Go...
-
How do I disable Social Sharing in my email?
Social Sharing is enabled by default in all Wizard, Canvas and Freeform emails. To disable social sharing in your email please follow these steps. In Email edit mode click Email Options at the...
-
Why don't I see the Social Sharing icons when I’m creating my email?
The Social Sharing icons aren’t visible in the email creation window if you are using the Insert menu merge field. If enabled, you will see the Social Sharing bar during the email Preview. Firs...
-
How do I unlink a Twitter account?
1. Log into your VerticalResponse account.2. Click on the 'Account' link on the blue navigation bar along the top.3. There will be a sub-menu that opens under the main Account menu- click on 'S...
-
How do I unlink a Facebook account?
1. Log in to your VerticalResponse account.2. Click on the 'Account' link on the blue navigation bar along the top.3. There will be a sub-menu that opens under the main Account menu- click on 'Soci...
-
Now that Gmail automatically displays my images, how will this affect my Open Rate?
Now that the images will be automatically displayed when you open up an email, your Open Rates will be more accurate. This will positively affect your Open Rates. For more information, please che...
-
Why do my social sharing click numbers seem off or inaccurate?
Do your social sharing numbers seem a little high? Recently, we've noticed a new issue where a recipient looks like they clicked on a social sharing link several or even hundreds of times withi...