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How do I import my contacts from Yahoo?
You can import your Yahoo contacts as a new list or append to an existing list in your account. To do so, follow these steps: Login to your account Go to Lists | New Review the Terms of Service, c...
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Why am I having difficulty importing my list?
First, ensure that your list is in the proper format. Your list must be in either a .csv (comma delimited) or .txt (tab delimited) format to import into your VerticalResponse account. We recommend ...
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Exporting Address Book on a Mac
The best way to generate a CSV file when using the Address Book with a Mac is to use this program: AB2CSV (www.antoniolore.net/ab2csv.php) This will allow you to Export as a CSV file. Keep i...
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How do I see who got rejected from my list upload and why?
Whenever you upload a list, we generate a list load report - this report goes over the results of your upload (i.e. how many records added, how many changed, and how many rejected). This report is ...
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How do I import my contacts from Gmail?
You can import your Gmail contacts as a new list or append to an existing list in your account. To do so, follow these steps: Login to your account Go to Lists | New Review the Terms of Service, c...
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How do I add one or more email addresses to an existing list?
You can add individual email addresses or append a new file to an existing list by following these steps. Log in to your VR account Go to Lists | Mailing Lists Click the Actions link next to t...
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How do I convert my Excel file into the proper import format?
Files imported into VerticalResponse must be in either a .csv (comma delimited) or .txt (tab delimited) format. Your file must include an email address but may also contain other data columns t...
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Why are email addresses rejected during my import?
When you attempt to create a new list or append a file to a list, VerticalResponse will scan your list and reject any email addresses that do not fit our list upload requirements. Rejected emai...
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How do I import a list of contacts for the Refer-a-Friend program?
Follow these steps to import an external contact list, a number of formats can be imported including csv, txt and vcf files. Log in to your Refer-a-Friend account - http://friends.verticalrespon...
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What is meant by opt-in verification and why might this be required?
At VerticalResponse we work hard to maintain consistently high email delivery rates for all our customers. An important part of this effort requires that we allow only good quality mailing lists ...