• Segments

  • How do I send an email to only those who have not clicked a link in a previous email?
  • Can I combine multiple lists into one?
  • What is a List Rule and when would I use one?
  • How do I create an A/B split for my list?
  • What is a Campaign Rule and when would I use one?
  See all 15 articles

• Opt-in Forms

  • What does the term "Double Opt-in" mean?
  • Can I remove the VerticalResponse footer from my Opt-in Form?
  • Is there a way to control the layout of the opt-in popup?
  • Can I change the frequency of Opt-in Form Alerts?
  • What is the Web Sign-Up Form in my VerticalResponse account?
  See all 24 articles

• List Management

  • How do I create a list of people who have opened my email?
  • Opt-In Status Definitions
  • How are duplicates handled if I select multiple lists for an email?
  • Email addresses in one row and wants them as one column in excel
  • Why is my total sent higher than the total of my lists?
  See all 50 articles

• List Upload

  • Can I create a new list from an external file in Salesforce?
  • How do I import my contacts from Hotmail?
  • What is the purpose of the Message Inbox in my VR account?
  • How do I import my contacts from Outlook?
  • How do I import my contacts from Yahoo?
  See all 20 articles