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List Management

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  • How do I create a list of people who have opened my email?
  • Opt-In Status Definitions
  • How are duplicates handled if I select multiple lists for an email?
  • Email addresses in one row and wants them as one column in excel
  • Why is my total sent higher than the total of my lists?
  • How do I delete my Master List?
  • How do I delete a list from my account?
  • Do I need to delete unsubscribes or bounces from my list when I want to send another email?
  • What is "Merge Campaign Recipients?"
  • How do I permanently remove bounced and unsubscribed email addresses from my Master List?
  • What does single opt in mean?
  • Can I combine multiple lists into one?
  • What is a List Rule and when would I use one?
  • Can I segment based on survey results?
  • Why is my mailing list locked?
  • Can I sort my mailing lists in VerticalResponse?
  • Why does my Master List have fewer list members than my other lists combined?
  • How do I import my contacts from Hotmail?
  • What is the purpose of the Message Inbox in my VR account?
  • How do I import my contacts from Outlook?
  • How do I import my contacts from Yahoo?
  • What is the purpose of the Opt-Out Form?
  • Does VerticalResponse provide lists of email address for sale or rent?
  • Do you allow the use of purchased lists?
  • How do I unsubscribe someone from a list in my account?
  • Why does my account show addresses on hold?
  • How do I add Custom Fields in my list?
  • Exporting Address Book on a Mac
  • Can I search my lists by first name or last name instead of just email address?
  • How do I upload my previously unsubscribed list members?
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