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Articles
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Why didn't one of my email addresses upload?
During the list upload process our system will pull out any addresses that we know are bad or could cause delivery issues. You'll see on the right side a list of different types of addresses that w...
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Responsive Email Templates
Responsive design is something you may have heard of, and you could even be looking for email templates that are responsive. What are they exactly? A responsive email template will adjust or resize...
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How do I create anchor links in the canvas editor?
First you'll need to identify anchors:1. Click your cursor anywhere you would like to insert an anchor.2. Specify an anchor name. Use a one word name and be sure not to use any spaces, as this c...
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Is there a WYSIWYG editor?
The Graphical Editor tab in the HTML editor is a WYSIWYG editor. To navigate there, create a new email and click Import HTML on the template gallery page.You can also toggle between the Graphical E...
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Header and Subject Lines
This may look complicated or sound super techy, but it's just the info your readers will see when they first get your email.Here's a breakdown for each line:From Name will usually be your company n...
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Embeddable Sign Up Forms
Hosted Sign-up FormsYou're nearly there! At this point you've created and edited both your sign up form, thank you page and customized the opt in email. This is the last step!You can copy the URL y...
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Edit a Button
To add a call-to-action button to your email, select a content block from the left-hand panel containing a green button. Once selected, you’ll be able to edit different aspects of the button, inclu...
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Assign Fields
Now that you have the file uploaded for your list, you'll need to match up some data to finish adding the list to your VerticalResponse account. Take a look at the drop-down menus above your data,...
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Image Editing
Any image you've added to your email can be edited from within the email itself. There are many options available to edit and enhance your image. To edit an image, just hover over the image and cli...
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Survey Response Options
When setting up the survey you will see the following options: Blindfold sets up the survey to be completely anonymous and will not gather information for the responders. When you choose 'Traditio...