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Articles
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Responsive Templates in Wizard
Responsive Templates in Classic“Responsive” templates are templates designed to work with the smaller (and often “vertical” or “portrait”-oriented) screens of mobile devices such as smartphones and...
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Why do I see the message "has already been taken" when I try to add a contact manually?
This error message means is that the email address is already on a mailing list within your account. Once an email contact is in your account, you can just select the lists you want to add it to, n...
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Creating a Survey
Surveys are a great way to engage and gain insight into your customers. The Surveys tool will allow you to create a custom survey for you to send out to your customers. To get started: 1. Logi...
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Invalid Domain
If a user see's a contact within their account have a status of Invalid Domain, this is stating that the particular domain has bounced and returned a bounce code of an "unreachable domain." This me...
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VR Home Page
VerticalResponse now has a home page to display an overview of stats for your account. You'll be able to view Charts and Tables that show your account history. This includes Sent Messages by Type, ...
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How do I suppress contacts?
Suppressed contacts are email addresses that you wish to exclude from future emails you send to an individual list. You can unsuppress contacts at any time.Suppress ContactsFirst, go to the list yo...
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VR2 Basic Whitelisting Information
If you or your members are not receiving test or launched messages, it's possible the receiving mail server is blocking or filtering your message before it's delivered to the inbox. A possi...
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Add links to an email
You can add three different types of links to your emails: hyperlinks, images, and buttons.A hyperlink can be added to any text in your email. Hover over the block with the text you wish to add a l...