Leads
- Click on "Setup” at the top of the page (it might also be located under user's name)
- On the left side of the page, under App Setup, click on Customize | Leads | Page Layouts.
- Click "Edit" next to the page layout you will be sending the campaign from (if you don’t have an edit button you’re already looking at the page layout).
- Look for the “Email Opt Out” field on the Lead Layout dashboard at the top of the page and drag and drop into the Lead Information area down below.
- Put a checkmark in the box next to the “Email Opt Out” field.
- Click “Save” located in the upper left corner of the dashboard.
Contacts
- Click on "Setup” at the top of the page (it might also be located under user's name)
- On the left side of the page, under App Setup, click on Customize | Contacts | Page Layouts.
- Click "Edit" next to the page layout you will be sending the campaign from (if you don’t have an edit button you’re already looking at the page layout).
- Look for the “Email Opt Out” field on the Contact Layout dashboard at the top of the page and drag and drop into the Contact Information area down below.
- Put a checkmark in the box next to the “Email Opt Out” field.
- Click “Save” located in the upper left corner of the dashboard.
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