Your email was halted for personalized merge fields that don't have a corresponding list field. This could cause some of your recipients to see a blank space instead of the information you're trying to merge into your email. All of our merge fields are set up in curly brackets: { } which are created in order to put custom information in (First Name, Last Name, etc.)
There are a few ways you can fix this: - Remove the personalized merge fields from your email - Don't send to the lists that do not include these fields in favor of lists that do - Add these fields to all your lists - Don't use curly brackets as a decorative element - Do not paste content directly from Word or a website (this can cause some of the formatting to get transferred over and add foreign code to your email) Once fixed you can re-send your email. |
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