How can I make a copy of a previously sent email in Salesforce?

To make a copy of a previously sent email, follow these steps:

1. Go to the VR Email tab in Salesforce
2. Click the View Sent Emails link
3. Click the Actions link to the right of the email you want to copy
4. Click the Make a Copy link to make a copy of this email message
5.  Enter a name for the copy of your email

The copy will appear under the VR Email tab as a draft ready for you to edit and launch when ready.