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Why do click numbers appear greater in summary reporting that they do in the downloaded list?

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Karissa
January 15, 2021 23:27
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Within your email reporting the clicks value reflects the total number of clicks on all links within your email. This count may include individuals who clicked on a link more than once, inflating the total.
 
When downloading a list you may choose to "return only one response type per recipient", this will eliminate duplicates and because of this typically results in a lower click count.
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