Why do click numbers appear greater in summary reporting that they do in the downloaded list?

Within your email reporting the clicks value reflects the total number of clicks on all links within your email. This count may include individuals who clicked on a link more than once, inflating the total.
 
When downloading a list you may choose to "return only one response type per recipient", this will eliminate duplicates and because of this typically results in a lower click count.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.