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  1. Verticalresponse
  2. Vertical Response Classic (VRC)
  3. Email
  4. Reports

Reports

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  • How do I see details on who clicked, opened, bounced or unsubscribed?
  • Why is VerticalResponse adding extra data to the end of the URLs in my email?
  • What constitutes a non-responder in reporting?
  • Which URLs will be tagged with Google Analytics variables in my email?
  • Do hosted versions have tracked links?
  • What types of reporting does VerticalResponse currently have?
  • Where can I view my Click-to-Conversion reporting?
  • How do I pass the ROI Purchase Amount from my website back to my account?
  • Is VerticalResponse sending any personally identifying information to Google?
  • What is the recommended format for the ROI Purchase Amount value?
  • How do I download my reporting data?
  • How are opens tracked in email reporting?
  • Are links in text only emails tracked?
  • Why do click numbers appear greater in summary reporting that they do in the downloaded list?
  • Is the ROI Calculator reporting 100% accurate?
  • How are click-through percentage rates calculated?
  • Are mailto links tracked as clicks in reporting?
  • Why is my link not loading or breaking every time I turn on Google Analytics in VerticalResponse?
  • How are open percentage rates calculated?
  • Can I see soft bounces over hard bounces?
  • If a recipient clicks the hosted version of an email instead of opening the message, does it get counted as an "open"?
  • What is the ROI Calculator?
  • Why is my total sent lower than the total of my lists?
  • How often is email reporting updated?
  • What is the purpose of the Message Inbox in my VR account?
  • When are the Click-To-Conversion cookies set and when do they expire?
  • Where do replies to my campaign go?
  • Why do I see clicks but few, or zero, opens in reporting?
  • How do I make a copy of a sent email?
  • How do I get my report to open as a CSV?
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