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Karissa
Articles
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What is a List Rule and when would I use one?
A List Rule allows you to construct a new segment using the standard and custom fields found within your existing mailing lists. You can select one list or multiple lists to define your search ...
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Can I segment based on survey results?
Yes it is possible, but not directly from the segmentation tool. (Survey results and segments don't play very well together right now.) What you can do is download the list of results from from...
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Why is my mailing list locked?
When your list has been selected for an email campaign launch, it will have the word locked next to it. This indicates that it is being used for a launch, and you cannot add any more records to...
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Can I sort my mailing lists in VerticalResponse?
Yes, you can sort your mailing lists in VerticalResponse. To sort, click on the column header on the mailing list page. Click once to sort the list alphabetically, and click twice to sort rever...
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Why does my Master List have fewer list members than my other lists combined?
The Master List is a collection of all unique email addresses from all other lists in your account. A single email address may exist on two or more lists in your account but it will have a sing...
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How do I import my contacts from Hotmail?
You can import your Hotmail contacts as a new list or append to an existing list in your account. Follow these steps: Login to your account Go to Lists > New Review the Terms of Service, click the...
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What is the purpose of the Message Inbox in my VR account?
The Message Inbox receives copies of important messages about your account, including list load reports, activity reports and email decline messages. The Message Inbox will be BOLD when new mai...
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How do I import my contacts from Outlook?
Any list you upload into VerticalResponse must be in either .csv (comma delimited) or .txt (tab delimited) format. If using Microsoft Outlook, please follow these steps to export your contacts:...
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How do I import my contacts from Yahoo?
You can import your Yahoo contacts as a new list or append to an existing list in your account. To do so, follow these steps: Login to your account Go to Lists | New Review the Terms of Servic...
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What is the purpose of the Opt-Out Form?
You can use the Opt-Out form on your website or blog to allow users to unsubscribe from any future mailings. Once the form is set up, any email address that is entered and submitted will automa...