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Does VerticalResponse provide lists of email address for sale or rent?
VerticalResponse does not maintain mailing lists of any sort for sale, rent, distribution or any other purpose.We are an Email Service Provider; companies use our service to send email the same...
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Do you allow the use of purchased lists?
VerticalResponse only permits use of directly opted in mailing lists. The use of purchased, rented, harvested or other 3rd party lists is prohibited. Please refer to our Terms of Service for ad...
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How do I unsubscribe someone from a list in my account?
You can manually unsubscribe a list member but please note this individual will be unsubscribed from all lists within your account. To do so follow these steps. Login to your account Go to Lists...
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Why does my account show addresses on hold?
You may have addresses on hold if the number of records in your Master List exceed the number allowed by your monthly subscription. To mail to these addresses you can upgrade your monthly subsc...
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How do I add Custom Fields in my list?
To create Custom Fields in a List: Login to your account Go to Lists | List Fields Scroll and enter Name in the empty Custom box (note: the Merge Field is automatically generated) Select Field Typ...
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Exporting Address Book on a Mac
The best way to generate a CSV file when using the Address Book with a Mac is to use this program: AB2CSV (www.antoniolore.net/ab2csv.php) This will allow you to Export as a CSV file. Keep in mi...
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Can I search my lists by first name or last name instead of just email address?
Yes, you can definitely search by any standard or custom field. If you go to Lists>List Fields and then Click Searchable for the ones you'd like to be a search field. Then when you go back to Maili...
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How do I upload my previously unsubscribed list members?
You can upload a list of your previously bounced and unsubscribed list members from another email service provider into your VerticalResponse account and mark them as "Unsubscribed." This will...
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If I delete a bounced/unsubscribed contact and they are on a list I upload will they start receiving emails again?
Nope! We want to make it as easy as possible for you to manage your contacts. Our system will remember the status of any records that you delete so anyone who has previously unsubscribed or bounced...
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What kinds of lists can I use with VerticalResponse?
VerticalResponse is an opt-in email service provider, which means that we allow lists of people who have explicitly signed up to hear from you. This can include contacts that come from: An opt...