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Articles
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What kinds of lists can I use with VerticalResponse?
VerticalResponse is an opt-in email service provider, which means that we allow lists of people who have explicitly signed up to hear from you. This can include contacts that come from: An opt...
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How do I create a list of contacts who have never responded to my campaigns?
Looking to do some housekeeping? You can use our segmentation tool to create a list of all of your never-responders. Follow these steps: Go to Lists | Segments Click the "New Segment" button Name ...
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Does VerticalResponse have autoresponder or drip marketing capability?
While it is possible to split test and schedule your campaigns, VerticalResponse does not have auto-response or drip marketing capabilities just yet.Want to let us know how important autoresponders...
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Resubscribe list member using Opt-In Form
We don't typically resubscribe list members since an unsubscribe reflects a recipient's desire to stop receiving email. Our policies and CAN-SPAM legislation require that we honor all unsubscribe r...
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How do I import my contacts from Gmail?
You can import your Gmail contacts as a new list or append to an existing list in your account. To do so, follow these steps: Login to your account Go to Lists | New Review the Terms of Servic...
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How to Convert a Spreadsheet File to UTF8
How to Convert a Spreadsheet File to UTF8In some situations it’s necessary to convert a .CSV Spreadsheet file to UTF‐8 encoding before you can upload the file to VerticalResponse. If you run in...
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Can I create a link that has a merge field in it?
To keep the VerticalResponse tracking we apply in emails:You can place merge fields within the query string (after the question mark "?" in a URL), either as the name or value field. But you cann...
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How do I change the data associated with a individual list member?
To change the data associated with any email address in your account: Login to your VR account Go to Lists | Mailing Lists and click the Master List Use the Search feature to find the list member ...
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How do I download a list from my account?
You can download any list from your account as either a .csv (comma delimited) or .txt (tab delimited) file. To do so, follow these steps. Log in to your account Click Lists Click the Actions lin...
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Can I send mail to my LinkedIn contacts through VR?
No. Sending unsolicited mail to your LinkedIn contacts is a violation of both LinkedIn and VerticaltResponse terms of service. You can use one of our opt in forms to gather consent before mailing, ...