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How do I create a list of contacts who have never responded to my campaigns?
Looking to do some housekeeping? You can use our segmentation tool to create a list of all of your never-responders. Follow these steps: Go to Lists | Segments Click the "New Segment" button Name ...
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Does VerticalResponse have autoresponder or drip marketing capability?
While it is possible to split test and schedule your campaigns, VerticalResponse does not have auto-response or drip marketing capabilities just yet.Want to let us know how important autoresponders...
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Resubscribe list member using Opt-In Form
We don't typically resubscribe list members since an unsubscribe reflects a recipient's desire to stop receiving email. Our policies and CAN-SPAM legislation require that we honor all unsubscribe r...
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How do I import my contacts from Gmail?
You can import your Gmail contacts as a new list or append to an existing list in your account. To do so, follow these steps: Login to your account Go to Lists | New Review the Terms of Servic...
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How to Convert a Spreadsheet File to UTF8
How to Convert a Spreadsheet File to UTF8In some situations it’s necessary to convert a .CSV Spreadsheet file to UTF‐8 encoding before you can upload the file to VerticalResponse. If you run in...
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Can I create a link that has a merge field in it?
To keep the VerticalResponse tracking we apply in emails:You can place merge fields within the query string (after the question mark "?" in a URL), either as the name or value field. But you cann...
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How do I change the data associated with a individual list member?
To change the data associated with any email address in your account: Login to your VR account Go to Lists | Mailing Lists and click the Master List Use the Search feature to find the list member ...
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How do I download a list from my account?
You can download any list from your account as either a .csv (comma delimited) or .txt (tab delimited) file. To do so, follow these steps. Log in to your account Click Lists Click the Actions lin...
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Can I send mail to my LinkedIn contacts through VR?
No. Sending unsolicited mail to your LinkedIn contacts is a violation of both LinkedIn and VerticaltResponse terms of service. You can use one of our opt in forms to gather consent before mailing, ...
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What is meant by opt-in verification and why might this be required?
At VerticalResponse we work hard to maintain consistently high email delivery rates for all our customers. An important part of this effort requires that we allow only good quality mailing lists in...