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Articles
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What is meant by opt-in verification and why might this be required?
At VerticalResponse we work hard to maintain consistently high email delivery rates for all our customers. An important part of this effort requires that we allow only good quality mailing lists in...
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What are some examples of List Rules?
Specific examples depend on the data within your uploaded mailing lists. A few generic examples are listed below. Example 1 - Using standard fieldsFind all records on List A, List B...
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How often can I send email using VerticalResponse?
Per our terms of service, there are no mailing frequency limitations for customers under our Pay As You Go plan or with a Pay Monthly subscription and a Master List of 40,000 or fewer email add...
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How do I remove an individual email address from an existing list?
The Delete option will permanently remove an email address from all lists within your account. You can use Edit Lists to select, remove, or add an individual email address to/from any of the li...
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How can I merge two or more lists in my account?
You can use the VerticalResponse Segmentation tool to merge two lists together. Please note that the list will dedupe email addresses, and a new list will be created - the old lists will remain in ...
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How do I Mass Unsuppress my mailing list?
Mass Unsuppressing your lists can take forever. What we do at that point is put a ticket in through our Engineers to solve that issue. However, there is a workaround. You can download your suppr...
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How do I remove all Non-Responders from my lists?
You can use our segmentation tool to create a list of all of your non-responders.To do so:1. Go to Lists | Segments2. Click the New Segment button3. Name the list something like Nonresponders a...
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How do I debounce an individual Bounced email address?
Classic:Here's how you reset the mailing status for an individual email address:1.Click Lists > Mailing Lists2. Click on the All Members tab3. Enter the email address and click Search4. Click on th...
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What does the term "Double Opt-in" mean?
Double opt-in refers to a sign-up process where a new subscriber fills out an online form to join a mailing list and is then sent a verification email asking them to click a link to verify their si...
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Can I remove the VerticalResponse footer from my Opt-in Form?
Yes. Simply delete the following line of code from the HTML and it will remove the footer:<span style="color: #333333"><a href="http://www.verticalresponse.com" title="Email Marketing by VerticalRe...