The VR Messages and VR List Members objects allow you to view the email history and lists for your Leads and Contacts directly within the individual records. Anyone who as access to the Lead/Contact can see what emails have been sent and how the person responded, without ever leaving Salesforce. This information is for either Leads or Contacts, the data is the same for both.
VR Messages allows you to see:
This information is updated when the automatic Global Sync is run, or if you click Sync Now manually for a specific email. If you don't see the VR Email History Object in your records, it means you need to add it to your Lead and Contact page layouts.
VR List Members
This Object shows what VR lists the Lead or Contact can be found on. You’ll see VR List, with the list name and if there was an Unsubscribe you’ll see that too.
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