How to add Opens, Clicks, Bounces, Unsubscribes to Contact/Lead Objects
Within Salesforce:
- Click Set Up
- Click Customize
- Click Contacts
- Click Page Layouts
- Click Edit (you may need to add these to several Page Layouts depending on which ones you use)
- Click Related lists at the top of the page where Fields are listed
- Add VR Messages
- Once diplayed, Click the wrench next to VR Messages
- Add Message Name, Message Status, Open Date, Links Clicked, Hard Bounce and Unsubscribed
- Click Save - When asked "Do you want these changes to overwrite users' personal related list customizations?" Click No
***You will repeat this for Leads as well if you use them
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